Terms of service

Last Updated: March 2026

These Terms of Service (“Terms”) govern your use of the website located at www.globalglow.com (the “Site”) and any services provided through it by Global Glow Distribution Inc. (“Global Glow”, “we”, “us”, or “our”).

By accessing or using the Site, submitting information through the Site, or engaging with any services offered by Global Glow, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Site.

1. Use of the Website

The Site provides information about Global Glow, including its patient support framework, educational content, and services designed to complement clinical care.

The information provided on this Site is intended for general informational and educational purposes only.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

Global Glow reserves the right to modify, suspend, or discontinue any aspect of the Site or services at any time without notice. 

2. Nature of Global Glow Services

Global Glow provides non-clinical health optimisation and longevity support services designed to complement clinical care.

Global Glow’s services are delivered by trained Health Optimisation & Longevity Support Specialists, who provide structured guidance relating to lifestyle factors that support overall wellbeing.

These services may include:

  • wellbeing and longevity support

  • lifestyle medicine implementation

  • patient education

  • behavioural and lifestyle optimisation

  • support between clinical appointments

Global Glow’s specialists are not medical doctors and do not provide medical treatment, diagnosis, or clinical care.

Participation in Global Glow services does not establish a doctor-patient relationship.

All clinical decisions, treatments, and medical care remain the sole responsibility of the patient and their licensed healthcare provider.

3. Medical Disclaimer

All information provided through the Site or through Global Glow services is for informational and educational purposes only.

Nothing on the Site should be interpreted as:

  • medical advice

  • diagnosis

  • treatment

  • medical recommendation

You should always consult your doctor or qualified healthcare professional before making decisions related to your health, medical treatments, or lifestyle changes.

Global Glow makes no guarantees regarding health outcomes or results from participation in its services.

Your reliance on any information provided through the Site or services is entirely at your own risk.

4. User Responsibilities

By using the Site or engaging with Global Glow services, you confirm that:

  • you are at least 18 years of age

  • you provide accurate and truthful information when requested

  • you understand that Global Glow services do not replace medical care

  • you remain responsible for consulting healthcare professionals regarding medical decisions

You acknowledge that any decisions you make regarding your health or lifestyle remain your personal responsibility.

5. Testimonials and Results

From time to time, the Site may display testimonials or examples of individual experiences.

These testimonials reflect individual experiences and do not guarantee specific results.

Health and wellbeing outcomes vary depending on individual circumstances.

6. Intellectual Property

All content on the Site, including but not limited to:

  • text

  • frameworks

  • graphics

  • educational materials

  • images

  • logos

  • design elements

is the property of Global Glow or its licensors and is protected by intellectual property laws. 

No part of the Site may be reproduced, copied, distributed, modified, or used for commercial purposes without prior written consent.

7. User Feedback and Submissions

If you submit comments, feedback, suggestions, or other materials to Global Glow, you agree that we may use, reproduce, modify, publish, or distribute such submissions without restriction and without compensation.

You agree that any information you submit will not violate the rights of any third party.

8. Privacy and Data Use

Global Glow respects your privacy and is committed to protecting your personal information.

When you use the Site or submit information through forms, consultations, or communications, we may collect personal information such as:

  • name

  • email address

  • contact information

  • health or lifestyle information voluntarily provided by you

This information may be used to:

  • provide and improve Global Glow services

  • respond to enquiries

  • communicate with you regarding services or updates

  • manage consultations and support pathways

Global Glow takes reasonable measures to protect your personal information.

We do not sell your personal data to third parties.

Your information may be shared with trusted service providers only where necessary to operate our services.

By using the Site, you consent to the collection and use of information as described in these Terms.

You may request access to, correction of, or deletion of your personal data by contacting us.

9. Third-Party Services

The Site may reference or connect users with third-party clinics, healthcare professionals, or service providers.

Global Glow does not control or guarantee the services provided by these third parties.

Any relationship or treatment received from third-party providers is solely between you and that provider.

Global Glow is not responsible for the actions, services, or outcomes of third-party providers.

10. Limitation of Liability

To the fullest extent permitted by law, Global Glow and its directors, officers, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • your use of the Site

  • reliance on information provided through the Site

  • participation in Global Glow services

  • interactions with third-party providers or clinics

Your use of the Site and services is entirely at your own risk.

11. Changes to These Terms

Global Glow may update these Terms from time to time.

The most current version will always be available on the Site.

Your continued use of the Site following updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales and the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising out of or in connection with these Terms or the use of the Site shall be subject to the applicable courts of England and Wales or the Province of Québec, Canada, as appropriate.

13. Contact Information

If you have any questions regarding these Terms, please contact:

Global Glow Distribution Inc.
Email: support@globalglow.com